SMS Privacy Policy

Introduction

DC127 is a nonprofit organization based in Washington, D.C., with a mission to mobilize local churches to support families impacted by the foster care system. This SMS Text Messaging Privacy Policy explains how we collect, use, and protect the personal information of individuals who opt in to receive text messages from us.

By opting in to our SMS program, you agree to the terms described in this policy.

Information We Collect

When you opt in to receive SMS messages from DC127, we may collect the following information:

  • Your mobile phone number

  • Your name (if provided through a form or connection card)

  • Your email address (if provided alongside your phone number)

  • Your responses to or engagement with our text messages

We collect only the information necessary to send you relevant communications and to maintain records of your consent.

How We Use Your Information

DC127 uses your information solely for the following purposes:

  • Sending event reminders, follow-up communications, and updates about DC127’s work and programs

  • Responding to inquiries you submit via text

  • Fulfilling requests you make through our SMS program

We do not use your information for unsolicited marketing, and we will never send you text messages without your prior express consent.

No Sharing of Your Information

DC127 does not sell, rent, trade, or share your mobile phone number or any other personal information collected through our SMS program with third parties for their own marketing or promotional purposes.

We may share your information only in the following limited circumstances:

  • With our SMS platform or communications service provider (e.g., a texting platform we use to send messages), solely for the purpose of delivering communications to you

  • As required by law, regulation, or legal process

Any third-party service providers we use are contractually obligated to keep your information secure and confidential and to use it only as directed by DC127.

How to Opt-In

You may opt in to receive SMS messages from DC127 by:

  • Providing your phone number on a form or connection card at a DC127 event

  • Submitting your number on our website and selecting the SMS opt-in option

  • Texting a designated keyword to our SMS number as directed in promotional materials

By opting in, you provide express written consent to receive text messages from DC127 at the phone number you provide. You will receive a confirmation message acknowledging your successful enrollment.

How to Opt Out

You may opt out of receiving SMS messages from DC127 at any time by replying STOP to any message you receive from us. Upon opting out, you will receive one final confirmation message indicating that you have been removed from our SMS list.

If you change your mind, you can opt back in at any time by following the opt-in process described above or by texting START to our number.

You may also contact us directly at info@dc127.org to request removal from our SMS list.

Message Frequency

DC127 is committed to keeping SMS communications relevant and respectful of your inbox. Message frequency will vary, but you can generally expect to hear from us only when there is something meaningful to share such as event invitations, reminders, follow-ups, or important updates related to our work.

We do not send bulk promotional messages and we will not flood your inbox.

Message and Data Rates

Standard message and data rates may apply to SMS messages you send and receive. DC127 does not charge any fees for participation in our SMS program, but your mobile carrier’s standard rates apply.

You are solely responsible for any fees or charges incurred from your mobile carrier in connection with SMS communications from DC127. Please verify applicable rates with your Mobile Network Operator (MNO) such as Verizon, AT&T, T-Mobile, or others for their current data and messaging rates.

Data Security

DC127 takes the security of your personal information seriously. We implement industry-standard measures to protect your data against unauthorized access, disclosure, alteration, or destruction. These measures include secure storage of contact lists, restricted access to personal data, and use of reputable, security-conscious communications platforms.

While no system can guarantee absolute security, we are committed to protecting your information and will notify you promptly if a data breach occurs that may affect your personal data.

Children’s Privacy

Our SMS program is not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us at info@dc127.org and we will promptly remove it.

Updates to This Policy

DC127 may update this SMS Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically. Continued participation in our SMS program following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests related to this SMS Privacy Policy or your personal information, please contact us:

Website: www.dc127.org  |  Email: info@dc127.org

This policy is not a substitute for legal advice. DC127 recommends consulting a licensed attorney to ensure full compliance with applicable federal, state, and carrier-specific requirements.